Membership Policies & Club Rules

Total Fitness designed the Membership Policies ("Policies") and the club rules, including rules listed here and rules posted in clubs ("Rules") to ensure a safer and more enjoyable environment in which to exercise. Please be thoughtful and observe the Policies and Rules that you, and all members, have agreed to follow. Total Fitness may, in its sole discretion, modify the Policies and Rules without notice at any time. It is your responsibility to know and follow the most current Policies and Rules. All approved signs posted in a club or on the premises shall be considered a part of the Policies and Rules of Total Fitness.

The following Policies and Rules replace all previous Policies and Rules. If there is any conflict between these Policies and the posted club Rules, these Policies and Rules apply.

Equal Opportunity Policy Statement

Total Fitness seeks, enrolls and maintains memberships without regard to race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex, or sexual orientation. It is further club policy that no circumstance or conduct undertaken by club personnel shall have the effect of discrimination on the basis of any of the aforementioned classifications. All club members shall have full and equal access to the club facility. All members with disabilities shall be entitled to reasonable accommodations for their physical and mental impairments. Any member who believes that they have been/are being treated unfairly on any of the aforementioned matters should first report to club management.

Membership Orientation

You may be required to participate in a Member Orientation to familiarize you with the Facilities and Services of Total Fitness Health Club before you use them. Proper use of equipment is required and a promise to take care and use the Facilities and Services safely and properly. If you are ever unsure how to operate any equipment properly, you must ask Club staff before you use it.

Check-in

You must check in at the front desk. You have two options: (a) Cardless Check-in with a digit check-in code (such as your phone number), or (b) Key Tag Check-in. To receive a Key Tag you must provide a valid student ID, Driver's License or passport. You must abide by the rules for access during 24/7 hours.

24 Hour Check-in

If you wish to utilize our 24 Hour Facilities, you must purchase a Key Tag. The price is $15 for the first Key Tag and $15 for a replacement. Your Key Tag must be swiped each time you use the facilities. Following Key swipe, wait for the door to "click" and then open the door. If you lose or forget your Key Tag you may not enter. Do not ask another person to let you in. Do not let anyone else into the club without staff approval or let anyone else use your Key Tag. One person entry per scan. Breaking this term may result in a fee, suspension, or revocation. The identity on the card must be the Club Member. If your Key Tag is lost or stolen, notify us immediately and get a replacement within 14 days or you may be refused access. A replacement fee applies.

Security & Safety

Premises have security cameras recording 24 hours a day (except bathrooms, locker rooms, massage & tanning centers) and may have remote video or other guarding services. This does not guarantee against harm. For emergencies: Emergency Pull Strings in locker room bathrooms, an Emergency Phone in the elevator, and security attach clips for treadmills. Door alarms are present when entering doors closed for security during 24-hour periods. If exercising alone or outside staffed hours, follow staff direction relating to health, safety or security. Locker rooms: 50% of lockers are keyed; for open lockers bring a lock. Total Fitness is not responsible for unlocked items. Saunas should not be turned on sooner than 15 minutes prior to entering and should be turned off immediately after. Towels are required on benches; limit water use with electrical heaters; follow sauna room instructions.

Membership Freeze Policy

Total Fitness will only freeze your membership if you are in good standing, initiation fees are paid, you are current on monthly dues, you provide at least 30 days' notice, and you qualify for one of: Medical Disability (physician verification; min 1 month, max 4 months); Active Duty Military Transfer or Extended Volunteer Assignment (orders required; no min/max — reactivate rules apply for terms over 6 months or unspecified); Temporary Employment Transfer (employer letterhead; more than 25 miles away; min 3 months, max 6 months).

No further dues are collected during an approved freeze and facility access is suspended. Prepaid memberships are extended for the freeze period. Except for military freezes greater than 6 months or unspecified, membership and EFT/card charges automatically resume at the end of the freeze.

Guest Privileges

Guests are welcome — appointments and a tour/orientation may be required. Guests must check in at the front desk, be at least 13, and sign a medical and injury release (minors need a parent/guardian signature). FREE guest passes are for individuals living within a 25 mile radius; others must purchase a Day Pass. Total Fitness may restrict guest numbers and times. Inform guests about these Policies.

Use of Facilities

Facilities or services (classes, equipment, child care, saunas, etc.) may have limited hours, be discontinued, or be first-come-first-serve. Separate participation or reservation fees may apply. Do not monopolize equipment; follow sign-up lists and gym etiquette. Specialty classes may have separate procedures and fees. Shower before sauna; use at your own risk; follow posted sauna rules. Replace weights and wipe benches. No solicitation of any kind without prior authorization.

General Policies for Minors

Check with the front desk for rules, policies and fees covering minors. All minors need a parent/guardian financial guaranty and signed membership agreement to join.

Under 12: May not use facilities unless accompanied by a parent/guardian at all times, unless registered in Child Care or an approved youth program. Children over six of the opposite sex are not permitted in locker rooms.

Ages 13–17: May use facilities without accompaniment if a member or guest and a parent/guardian has signed. Ages 16–17 may use 24/7 hours if a parent signs for 24/7 usage. Total Fitness may require accompaniment or suspend 24/7 privileges for disruptive conduct.

Lockers

Lockers are provided while working out; rental lockers are available monthly. Always use a lock. Do not leave valuables. Total Fitness is not responsible for theft or damage. Locks left on day-use lockers when you are not in the gym may be cut and contents treated as abandoned / donated.

Prohibited Items and Activities

No alcohol, drugs, smoking, or steroids. No weapons. No photos/filming of others without consent; never in child care, locker room, or sauna. Food & beverages in workout areas may be limited. No member may train another for compensation. Outside equipment may be restricted.

Dress Policy

Appropriate gym clothing and footwear required (shorts, T-shirts that cover the chest, undergarments or tights, jogging/aerobic/sweat outfits). Street clothes/shoes are not appropriate. Shower shoes OK in shower/sauna. Barefoot prohibited on the general workout floor. Closed-toe shoes recommended; open-toe or socks alone at your own risk. Yoga studio: no shoes or appropriate footwear for those classes.

Towel Policy

Carry a workout towel; wipe equipment after use. Shower towels are not provided but may be rented — see front desk. Sauna towels are provided in the sauna area for sauna use only.

Conduct

Inappropriate conduct is not tolerated, including loud, abusive, offensive, insulting or demeaning language, profanity, lewd conduct, or harassment of members, guests or employees.

Violation of Policies or Rules

If any member or guest violates Policies or Rules, Total Fitness will ask that person to stop or leave. Violation may also result in termination of membership and/or other agreements at Total Fitness's sole discretion.